Frequently Asked Questions
If you want to make an appointment with the Energiebespaardienst, you will find three available dates and times when the energy savings coaches can visit you. Is there no (suitable) option between them? Try again later, more appointment times may become available or contact the service desk.
Go to your municipality or housing association page on the website and see if Energiebespaardienst is active in your municipality. If so, you will see an option to schedule an appointment. Click on "Make an appointment", fill in your details and click on a date and time slot that suit you best. You will receive a confirmation of the appointment and Energiebespaardienst will visit you on the agreed date and time.
During the period indicated in the letter, Energiebespaardienst is active in your neighborhood. During some actions the coaches will go door-to-door to as many addresses as possible, in other actions they will only work by appointment. You can always talk to the coaches and ask them to visit you. To make sure you are at home, you can make an appointment with Energiebespaardienst via your municipality or housing association page. Is there no convenient time? Then contact our helpdesk at: 023 - 58 36 936.
You qualify for the Energiebespaardienst when you have received a letter from your municipality or housing corporation. This letter indicates if and when the savings coaches will go door-to-door in your neighborhood. Want to make sure the Energiebespaardienst visits your home? Then make an appointment, this can be done through our website. Please note: you can only participate in the campaign if you have received a letter from your municipality or housing corporation.
During the home visit of the Energiebespaardienst , the energy coach will bring products such as draft strips, radiator foil and LED light bulbs.
You receive the letter about Energiebespaardienst because you probably have a relatively high energy bill. That's why you qualify for a free visit from an energy coach, an initiative from your municipality or housing association to reduce your energy consumption and thereby encourage sustainability.
Information in English
Help with saving on your energy bill
Reduce your energy bill with free help from the Energiebespaardienst (Energy Savings Service).
The Energiebespaardienst will visit you in your neighborhood. Energy Saving Coaches will go from door to door and are happy to visit you at home. The coach will help you find out how you can best save on energy costs. Coaches will bring radiator foil and draught excluders for free. Using these can save you up to €250,- a year on your energy bill. You will also receive a voucher which you can spend on more energy saving products.
The coach will help you install the radiator foil and draught excluders. The coaches will bring all the tools and necessities so it takes almost no effort for you. They'll also share a few more personal tips on how you can quickly start saving on your energy costs.
How to schedule an appointment with the Energiebespaardienst
In order to make sure that you are at home when the Energy Savings Service representatives come by, make an appointment by following these steps:
1. Go to the homepage at www.energiebespaardienst.nl and enter your municipality or housing corporation underneath 'Find your municipality or housing corporation'.
2. Read more information and click on 'Make an appointment'
3. Choose the date and time of day you're going to be home
4. Put the appointment in your agenda and make sure you are home on the agreed date and time.
A home visit from the Energiebespaardienst (Energy Savings Service) is free.
Did the coach give you a voucher for a new sustainable electronic device?
You can use this voucher to buy a new electronic device, for instance a washing machine, dishwasher or refrigerator. Go to the homepage at www.energiebespaardienst.nl and enter your municipality or housing corporation underneath 'Find your municipality or housing corporation'. Read more information and redeem your voucher.
Who are the people behind the Energy Savings Service?
Your municipality or housing corporation is working hard to make houses more sustainable. For this sustainability campaign, we are working together with the Energy Savings Service of 'Winst uit je woning'. Winst uit je woning has been helping residents make their homes more sustainable for more than 12 years. You can call them during office hours on 023 583 69 36 or send them an email to info@winstuitjewoning.nl.